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You found our Beehive …

Did you know Bees do not have ears? Instead Bees produce low-frequency sounds with their wings during several of their dances, to add extra information. They can't hear sound in the air, but can hear vibrations through the hive walls, and do communicate in this way.
Luckily for you, we DO have ears and we're looking forward to hearing from you.

Contact us, we’d love to hear from you:

info@beallears.net
+420 720 191 291

Drobneho 52, Brno, Czech Republic, 60200

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MIssion & Values

Our Mission
Improve the lives of others by enabling companies to become customer centric and make success simple, not stressful. Supporting them to be what they should be.
We specialise in the transformation of employee & customer experiences, supporting businesses to successfully overcome growth or operational challenges by putting the customer at the heart of all they do. We assist clients to adapt in ever-changing environments, technologies and strategies, by cooperating with a mutual understanding of their customer and business needs and goals. We work with clients to embed the six core competencies of CX into their framework and culture, allowing them to “be what you should be” and deliver on the purpose of why they exist, which in turn drives the business forward to achieve their key goals.

Our Values

We strive for greatness in all we do, we believe our values are the essence of our business. By adhering to our values in our daily lives we align to our mission and positively impact the experience of others.

Balanced

We actively promote resting and resetting oneself, giving us a fine balance between work and enjoying life and its experiences. Whether it be recommending a solution to a client around technology and human interaction, perhaps agreeing on a difference of opinions or views, or how we prioritise and streamline work items, balance comes in many shapes and forms and can be applied in everyday scenarios.

Accountable

We enable accountability and allow for freedom in decision making in the best interest of our client, customer or business. We are responsible for all of our actions; we take ownership and consider the impact of our decisions. We take pride in what we represent and reflect on our failures as well as our successes. We approach topics with a proactive mindset allowing us to identify root cause solutions and not just short-term fixes.

Equal

Treat as you expect to be treated, equally, fairly and with respect. We promote an environment where people feel appreciated and valued.

Open

Open with our communication, open with our thoughts, open with our ideas. There is no right or wrong answer, we embrace openness and tell it how it is. We listen to others without passing judgement and respect the opinions of others. By doing so allows us to work in a more trusting environment with our peers and clients. We openly share our industry knowledge and best practice across the wide spectrum of CX methodologies and encourage others to do the same.